live chat

Live Chat Overview

What is Live Chat?

The Bigcartel Live Chat integration is a perfect communication tool that can be used by store owners and their clients as it is very interactive. You can address their concerns directly, clarify them and trouble-shoot in real time live chat features help enhance customer relations.

Highlights

The reasons for integrating live chat capabilities with your Big Cartel store are numerous. To begin with, the capability brings your clients and your store to instant communication, which is imperative in answering their questions before making a purchase, solving their complaints, and assisting them individually.

Bigcartel Live Chat Advancement, assists in promoting hatred between the business and clients in order to gain insight on how best they can assist the clients with services or products on offer.

This kind of integration usually consists of all sorts of operation-related activities, such as chat history which can be revisited afterwards to better comprehend customer wants.

The Bigcartel Live Chat integration is a newer enhanced customer support by offering the clients and business a faster way to communicate leading to enhanced customer satisfaction and sometimes conversion at higher rates.

Overall Rating

Features5/10

Ease of Use5/10

Pricing6/10

Templates & Design8/10

Inventory9/10

SEO & Marketing10/10

Payments5/10

Security7/10

Customer Support8/10

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